Castel Camping Les Bois du Bardelet

Het antwoord van het bedrijf

Hello Yul, What a pleasure to discover that this family getaway turned out to be comfortable and rejuvenating! Our spacious establishment, located in the heart of the countryside, is designed to offer everyone plenty of space and activities to make the most of every moment. We're delighted to see that you made the most of it, despite the bad weather! All our guests' constructive comments are taken into consideration, and we are taking good note of the areas for improvement for next season. The whole team will be delighted to welcome you once again to our pleasant and very special atmosphere. The team of Camping Les Bois du Bardelet +33 2 38 67 47 39

Het antwoord van het bedrijf

Hello, We have just read your comment and regret your impressions. You initially booked a pitch and contacted us a week before your arrival to request a change during the very high season. We did what was necessary to allocate you one of the few available accomodation at that time. We adapted to your needs at the last minute, and we're sorry you didn't realize it. Regarding the tennis court, it's a traditional quick floor, stripped every year. We take great care to keep all our facilities in good condition, and improvements are made every year. We're delighted that you enjoyed the on-site entertainment and our swimming pool. Did you take the time to do some sightseeing in the area? The Gien earthenware factory, still in operation today, is one of France's most prestigious luxury companies. The team of Camping Les Bois du Bardelet +33 2 38 67 47 39

Het antwoord van het bedrijf

Hello Sharon, We are very satisfied that you enjoyed our beautiful campsite, our children's playgrounds and our outdoor pool. We constantly strive to maintain and improve our facilities for the pleasure of our holidaymakers. We regret, however, that you had some problems with the cleanliness of the sanitary facilities and the efficiency of our restaurant. We have taken careful note of these matters and reported them to the tenant manager to optimize our guests' experience in the future. Regarding swimming in the lake, we are indeed committed to respect certain regulations for the safety of all. We will make this clear on our website. The team hopes that you enjoyed the beauty of our surroundings and the tranquillity of Domaine Les Bois du Bardelet. The team of Camping Les Bois du Bardelet +33 2 38 67 47 39

Het antwoord van het bedrijf

Hello Werner, Our teams are glad that you have retained some positive aspects of your stay, in particular: the configuration of our campsite and our swimming pool, ideal in this sunny weather. Our reception staff, who speak several languages, are there to serve you and make your stay a pleasant one. We have taken note of your comments about the restaurant and regret any misunderstanding. We have passed on your feedback to the tenant manager. As for the heat in the accommodation, we are aware that high temperatures can sometimes be uncomfortable. Please note that we do offer air-conditioned accommodation, for more comfort: we'll be delighted to recommend it to you next time you book. It will be a pleasure to see you again with us, for a great stay. The team of Camping Les Bois du Bardelet +33 2 38 67 47 39

Het antwoord van het bedrijf

Hello Olaf, We are very pleased to hear that you enjoyed our spacious pitches, surrounded by hedges and shrubs to ensure your privacy. We attach great importance to space and freedom for everyone, and that's what makes our establishment so special. As far as traffic on the campsite is concerned, we do our utmost to provide a peaceful environment for all our holidaymakers. The rules for traffic on the site are clearly indicated and we count on everyone's respect to follow them. We are surprised to discover your harsh rating and your remarks here, as we could have discussed with you on site and suggested solutions. All our facilities are regularly checked and renewed, but we're always available if needed. We look forward to welcoming you back in our "super" family campsite next year. The team of Camping Les Bois du Bardelet +33 2 38 67 47 39

Het antwoord van het bedrijf

Hello Michiel, We're really happy that you enjoyed the friendly atmosphere of our establishment during this summer month. However, we regret the inconveniences encountered with the sanitary facilities and the restaurant. We take all constructive feedback from our holidaymakers seriously, so that we can improve our services and amenities. We have therefore taken good note of your feedback concerning the lighting in the toilets and the replenishment of soap: points that you should not hesitate to share with the teams on site. We hope to have the opportunity to welcome you again and to let you take full advantage of everything our campsite has to offer, in a spacious and natural setting, with a multitude of activities for all ages. The team of Camping Les Bois du Bardelet +33 2 38 67 47 39

Het antwoord van het bedrijf

Hello Linda, It's great to discover that you had a wonderful stay and that you were able to watch the sunset every evening. You describe the experience we want to offer to all our holidaymakers, thank you. We're glad you enjoyed your waterside accommodation: it's a real invitation to relax and enjoy a good fishing session! We carry out regular renovations to continually improve your comfort and experience. You stayed at our campsite during the month of May, but we only received the delivery of our new inflatable at the beginning of June. We look forward to seeing you soon to enjoy all the activities our spacious, green campsite has to offer. The team of Camping Les Bois du Bardelet +33 2 38 67 47 39