Camping Le Vaugrais

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We wanted to thank you Arjan for giving us such a nice review. You liked the Vaugrais campsite, your children loved the swimming pool, you appreciated the calm and tranquility of the campsite. The weather was beautiful, which allowed you to enjoy the swimming pool, the lake, and walk every day. Looking forward to it. Hélène and Pierre.

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Thank you Alex for taking the time to give your opinion of your holiday at Le Vaugrais campsite. You like hiking, so I gave you a little tip: the IGN hiking application to locate you. A great idea that will be useful for your next family outings. What happiness for your children to have fun in the swimming pool with the other children. And when it was very hot, you went to the lake to swim, or headed for the mountains to find some freshness. A stress-free family vacation away from the crowds. Hélène

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Thank you Klaas for providing your review regarding your stay. You did not enjoy your holidays at Le Vaugrais campsite, and I am sorry. I understand about the toilets, indeed there are 2 toilets in the new toilet block, but there are 2 other toilet blocks with 10 toilets . Regarding the tourist sites, you are also right we are not on the shores of Lake Annecy but it seems to me that on the website everything is mentioned concerning the distances for the sites. I am sorry that your stay did not meet your expectations, and did not live up to what you wanted. Sincerely, Hélène

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Thank you Frans for leaving a very nice comment about your vacation. 6 days spent in our company with your family. You had reserved a pitch around the swimming pool (number 42), large, flat, delimited by hedges, partly shaded/sunny. The swimming pool is not very far to cool off during the hot weather. Thanks again . Helen and Pierre.

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Hello Frans , thank you to have posted a review about your staying in my campsite. you have reserved by internet, and validate the payment, and you have accepted the general conditions of sale. When you arrive, in fact your wife presents me her ACSI card, in this case, it would have been necessary to come without reserving or to call me in order to know if it is necessary to book. But I do not understand your criticisms concerning the 15€ administration fee when you book online We remain available and attentive throughout your stay. For your next possible stay in our establishment, I suggest you call me to find out about availability at this time if you have the Acsi card. Sincerely, Hélène and Pierre

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Bonjour Marielle , comment peut on attribuer une note sur un séjour alors que vous n'êtes pas venu ? incroyable !! Vous avez annulé votre séjour par mail , j'ai ouvert un dossier d'indemnisation auprés de la compagnie . Ace jour , la compagnie attend votre bic qu'elle vous a réclamé il y a une semaine pour le rembourse ment de votre séjour . J'ai téléphoné plusieurs fois afin que la précédure soit plus rapide , donc en aucun cas j 'encaisse un séjour et je ne m'occupe plus du client . régulièrement j'appelais la compagnie d'assurance afin de connaitre l'avancement du dossier .Vous comprendrez qu'il n'y a pas que votre dossier a traité .Mais j'espère qu'à ce jour , vous avez transmit vos coordonées bancaire afin que le remboursment puisse se faire . hélène